SHIPPING

Free express shipping on all orders above $250 AUS. All orders placed before 12pm AEST will be shipped the same day.

RETURNS

We want you to be happy with your AIVILO purchase. If your order is not quite right, you are welcome to return it for a store credit. note: we do not offer returns or exchanges on sale items.

How do I return my order?

To return your order, send an email to shop@aivilo.com.au with the following:

• Reason for return/ exchange request

• order no.

  Once we have approved, you will get a return email from us. Then you can send your items back to us with a clear reference to your order number to:

AIVILO

PO BOX 3 Wellers Hill QLD 4121 Australia